Privacy Policy

Cleansy – Pressure & Window Washing (“Cleansy,” “we,” “us,” or “our”) provides exterior cleaning services — including window cleaning, pressure washing, roof soft washing, gutter cleaning, paver sealing, and lanai/pool cage cleaning — to customers in Sarasota County, Manatee County, and surrounding areas of Florida. This Privacy Policy explains how we collect, use, and protect your information when you visit cleansyclean.com (the “Site”), request a quote, or communicate with us by phone, text, or email.

Information We Collect

When you request a quote, contact us, or use our services, we may collect:

• Contact information: name, phone number, email address, and property address
• Service details: the type of service requested, property size, and scheduling preferences
• Communications: messages you send us by phone, text (SMS), email, or through our online quote form
• Payment information: processed securely through our scheduling software (Jobber); we do not store your full payment card details ourselves

We do not knowingly collect information from children under 13.

How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule requested services
• Communicate with you about appointments, arrival windows, and service updates
• Send transactional messages such as visit reminders and confirmations
• Respond to questions or requests you send us
• With your separate consent, send occasional promotional offers or updates
• Improve our services and customer experience

Text Messaging (SMS) Terms

If you provide your phone number, you may receive text messages from Cleansy related to your service, including appointment reminders, arrival notifications, and other transactional updates. If you separately opt in, you may also receive marketing text messages about offers or promotions.

• Message frequency varies based on your service activity.
• Message and data rates may apply.
• You can opt out of text messages at any time by replying STOP to any message.
• For help, reply HELP or contact us directly at (813) 705-5747.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with third-party service providers (such as our scheduling software) is solely to facilitate the services you requested and does not include SMS opt-in consent or phone numbers for their own marketing use.

How We Share Information

We do not sell your personal information. We may share information with:

• Jobber, our scheduling and customer management platform, to manage your appointments and service history
• Payment processors, to process payments for services rendered
• Service providers who help us operate our business (e.g., hosting, email), bound to use your information only to provide those services
• Law enforcement or authorities, if required by law

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your information appropriately for a small local service business.

Your Choices

• You may opt out of marketing texts or emails at any time (reply STOP to texts, or contact us to unsubscribe from email).
• You may request that we update or delete the personal information we hold about you by contacting us at info@cleansyclean.com or (813) 705-5747.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us

Cleansy – Pressure & Window Washing
Sarasota, FL
Phone: (813) 705-5747
Email: info@cleansyclean.com
Website: www.cleansyclean.com